Terms of Service

1. What Spriga is

Spriga is a done-for-you Instagram promotion service. You tell us a public Instagram handle you want promoted and which accounts or topics your audience follows. We find current public posts in that niche and arrange for short comments mentioning your handle to be posted underneath them.

Spriga does not connect to, log in to, or act from your Instagram account. We never ask for your Instagram password and have no technical means of accepting one. The comments are posted by third-party accounts through a delivery partner, not by you and not from your account.

Spriga is an independent third-party service and is not affiliated with, endorsed by, or in any way officially connected with Instagram or Meta Platforms, Inc.

2. Your account

You must be at least 18 years old and provide accurate information when creating an account, including an email address you control — we require it to be verified before the service can be used. You are responsible for keeping your password confidential and for all activity under your account.

3. The handle you ask us to promote

You may only ask us to promote a handle that you own or are explicitly authorised to represent. By starting a promotion you confirm that you have that authority, and that you accept comments mentioning the handle being placed publicly under third-party posts.

You choose the targeting and you can see, edit and replace every comment line we may post, at any time, from your dashboard. You are responsible for the content of any line you write yourself.

Promotional commenting may conflict with Instagram’s Terms of Use or a given post owner’s wishes. Comments may be removed or hidden by post owners, by Instagram, or by automated moderation, and we cannot prevent or reverse that. We do not guarantee that any comment remains visible, nor any particular number of followers, views or other results.

4. Credits and payment

Spriga is prepaid. There is no subscription. You buy credits in packs, and one credit buys one comment that has been confirmed as posted. A credit is deducted only when our delivery partner confirms the comment landed — never when an order is submitted. Comments that are not delivered are not charged.

Prices are shown in euro and include VAT where applicable. Payment is handled by Stripe; we never see or store your card number. Your credit balance and every movement in it are visible in your dashboard.

Credits never expire. They stay in your wallet until they are spent, including while a promotion is paused or stopped.

5. Auto-refill

Auto-refill is optional and off unless you switch it on. When it is on, you authorise us to charge your saved card, without further action from you, for the pack you selected whenever your uncommitted credits fall below the threshold shown next to the setting. At most one such charge is made per hour.

You can withdraw that authorisation at any time by switching auto-refill off in your dashboard or settings, which takes effect immediately. If a charge is declined we switch auto-refill off and email you.

6. Refunds

Credit purchases are final and we do not refund unused credits. What you get instead is that credits never expire and are only ever spent on comments confirmed as posted — an undelivered comment costs you nothing, and a paused or stopped promotion keeps its balance indefinitely.

Because credits are usable immediately, you are asked at checkout to agree that we begin supplying the service straight away and to acknowledge that this means you lose any statutory right of withdrawal once the credits are in your wallet. Nothing here limits rights that cannot be limited by law in your country.

If something goes wrong on our side — a charge you did not authorise, credits that were taken for comments that were never delivered — write to support@spriga.co and we will put it right.

7. Acceptable use

You agree not to use Spriga to promote a handle you have no right to promote, to harass or target a specific individual, to promote illegal content, adult content, hate speech, scams, malware or regulated goods you are not licensed to sell, or to attempt to probe, overload or reverse-engineer the service.

We may pause or terminate a promotion or an account that breaks these rules. If you believe a Spriga comment is being used to harass or impersonate you or your brand, write to support@spriga.co and we will investigate and stop it.

8. Termination

You can pause or stop a promotion, or delete your account, at any time from your settings. Deleting your account permanently removes your promotions, targeting, delivery history and credit balance; any remaining credits are forfeited and are not refunded. We may suspend or terminate the service for breach of these terms, with notice where practical. Sections that by their nature should survive — such as limitations of liability — survive termination.

9. Disclaimers and liability

Spriga is provided “as is”. Results depend on your niche, your content and your targeting — no specific outcome, reach, engagement or follower count is guaranteed, and we do not control whether a comment stays visible once posted. To the maximum extent permitted by law, Spriga’s total liability for any claim arising out of the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential damages, including any action Instagram takes in relation to a promoted handle.

10. Changes to these terms

We may update these terms as the service evolves. If a change is material, we will notify you by email or in the app before it takes effect. Continuing to use Spriga after a change means you accept the updated terms.

11. Who operates Spriga

Spriga is an independent service operated from Thailand. The operator is the data controller responsible for the service; you can reach us at support@spriga.co. For how we handle your data, see our Privacy Policy.

12. Governing law

These terms are governed by the laws of Thailand, without regard to its conflict-of-law rules, and any dispute arising out of them is subject to the exclusive jurisdiction of the courts of Thailand. If you are a consumer resident in the EU or UK, this does not deprive you of the protection of mandatory consumer-law provisions of your country of residence.

13. Contact

Questions about these terms? Write to support@spriga.co. See also our Privacy Policy and security overview.